Privacy Policy

At Espresso Elements, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide.

1. Information We Collect

We may collect personal information when you interact with our website, make purchases, subscribe to our newsletter, or engage with us in any way. This information may include:

Name and contact information (such as email address and phone number)

Billing and shipping details

Payment information

Communication preferences

2. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfil your orders
To provide customer support and respond to your inquiries
To send you updates, promotions, and newsletters if you have opted in
To improve our products and services
To ensure the security of your transactions
3. Disclosure of Your Information

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and shipping companies. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Cookies and Analytics

We may use cookies and similar tracking technologies to enhance your browsing experience on our website. These technologies collect information about your interactions with our site, such as pages visited, duration of visit, and referral sources. This information is used for analytical purposes to improve our website’s functionality and content.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also opt out of receiving marketing communications at any time. To exercise these rights or for any privacy-related inquiries, please contact us using the information below.

6. Security

We take the security of your personal information seriously and have implemented appropriate measures to safeguard it from unauthorised access, disclosure, alteration, or destruction.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Please review this policy periodically to stay informed of how we handle your personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Espresso Elements

3b Roberna St, Moorabbin VIC 3189

https://www.espressoelements.com.au

info@espressoelements.com.au

(03) 9555 9599

You consent to the terms outlined in this Privacy Policy by using our website and services. Last updated January 23, 2024.

Temple Tours

2023-11-14

Ms Jade was kind and explained the details re: the coffee machine. Cares for her customers. After purchase, the Gaggia was working fine, the espresso shot being excellent 👌 for the first 3-4 days. After that, the espresso started blonding within 5 seconds. This is after trying 10 different grinds. This is poor quality espresso. So, the review on the quality of the Gaggia espresso stands suspended, for now, until Gaggia fixes it or replaces it. I will update this review, after trying espresso shots. [when the machine is fixed by Gaggia Melbourne]. Hoping the Gaggia lives upto its expectation and its price tag of A$920. I have tried espresso with my other KMart $120 machine and a decent Breville machine and they are continually excellent with no let downs like this Gaggia. Fingers X.

Clare McAleer

2023-10-19

We purchased a coffee machine last year and have been so so happy with it. Barista standard coffee at home! Amazing guidance on the purchase, set up, training (barista tips and demo and maintenance and cleaning) and post purchase support has been amazing too. The coffee is also the best we have tried. Could not recommend Expresso Elements highly enough.

Lauren Waite

We purchased our coffee machine from Jade at Espresso Elements 6 years ago and it has been the best purchase EVER. Jade was incredibly knowledgeable and very professional to deal with. We only ever purchase our coffee from Espresso Elements too, the best coffee going around.

Sarah Harris

Espresso Elements' coffee beans offer an exceptional blend of flavours, combining a robust and bold espresso taste with subtle undertones that tantalize the palate. The result is a truly premium coffee experience that any espresso enthusiast will savour.

Angela Gillham

2023-09-27

Can't speak highly enough of the service at Espresso Elements. Recently got my years old machine back following some running repairs. Incredibly efficient work and my machine is sparkling and making beautiful coffee once again! Brilliant work EE!

Wendy Henthorn

I purchased a Gaggia coffee machine from Espresso Elements, the sales staff were personable, the service excellent. I was shown how to use the machine (as I was a novice). The machine is perfect for my coffee habits.

Rachael Chandler

I love Espresso Elements coffee...I look forward to my coffee every morning and on those odd occasions where I've run out and had to use something else...it's just not the same...Espresso Elements has the smoothest and yummiest flavour profile!

Patrick Lum

2023-04-03

Excellent service and great to deal with.

rohan stocker

2023-03-06

Wonderful service and great quality products. Espresso Elements helped me chose the right espresso machine (ECM), grinder and accessories and its certainly proven to be the case. Now we have great coffee at home and it looks great too!

Kate Ryan

2023-01-16

Amazing products and exceptional service. The Espresso Elements team are highly recommended for all your coffee needs!